App translations – Functionality Overview

The “App Translations” section allows you to manage the languages within your platform. Here’s a breakdown of the functionality: 1. Server Type Under Service type you always need to Choose the “Autos” option from the dropdown menu.  2. Device Type Choose the type of device for which you want to […]

JUGNOO SHUTTLE DEMO MANUAL

How to create a complete Journey from Dashboard? STEP 1. Create Vehicle Type from Vehicle fare settings in the side menu. Make sure to select the vehicle type as Shuttle.(If already selected , you can skip this step). STEP 2. Make sure the demo driver has the vehicle type Shuttle […]

FARE STRUCTURE EXPLAINED

Base Fare: The base fare is the standard rate applied to every completed ride, whether it is a local or outstation journey. Minimum Fare: This min fare is charged when the total fare of the ride falls below a predefined minimum threshold. Threshold Distance 1: This is the distance that […]

Customer Details Overview

The “Customer Details” section allows administrators to manage and view the details of customers within the system. This area is divided into several functionalities to streamline customer management. – All Customers Step-by-Step Guide 1. Navigating to Customer Details: On the left-hand side of the dashboard, locate the “Customers” menu. Click […]

Contact Customers

The “Contact Customers” section in the platform is designed to facilitate direct communication with customers via different channels. Here’s a breakdown of the available features and how they work: – Message Type This section allows you to choose the method of communication you want to use to contact the customers. […]

Contact Drivers

The “Contact Drivers” section in the platform is designed to facilitate direct communication with drivers via different channels. Here’s a breakdown of the available features and how they work: Message Type You can choose from three different message types to communicate with drivers: Push: Sends a push notification to the […]

Map View

The Map View is a powerful feature that provides a comprehensive, bird’s-eye perspective of all active rides and drivers within the system. This real-time tool is designed to enhance operational efficiency by offering a live display of every active driver’s location. Understanding the Map View 1. Tasks Section (Left Panel) […]

RIDES

– Ongoing Rides The “Ongoing Rides” dashboard is an easy-to-use tool that helps you keep track of active rides. You can filter rides by date and type, making it simple to find specific details. The dashboard shows important information like the ride ID, driver and user names, phone numbers, pickup and […]

Dashboard

The first section on the admin panel is the Dashboard, a key area from which you can access various types of information. As an admin, you will be able to retrieve the following details: User DetailsYou can search for user details using their phone number, email ID, or user ID. […]