Reward/Loyalty points
Rewards
Admin needs to add the rewards which will be offered to the customers when required points are earned by the customer.
Ex: It can be any Gift offering, vouchers, and Gift cards.
Click on add reward and complete the fields by adding data.
Reward Points :
Reward points are points which a user can collect after completing a specific set of requirements.
There are two types of Reward points .
-Lifetime Reward point
-City Specific
a. Lifetime Reward point :
Admin Dashboard>>Reward point>>Lifetime Reward point>>Add lifetime Rewards
-Lifetime Reward point is applicable for all cities.
-Distance-Based
-Ride Based
-Distance-Based: Users will get the rewards after 48 hrs if they will cover the specific distance which has been set.
Name- Admin can set the Name for the Reward Point.
Amount- Admin can set the amount for that specific Rewards
Description: Admin can set the description for that Rewards.
Start Time / End Time: Admin can set a validity for that Rewards.
Type: Ride Based and Distance-Based. Admin can set as per his Requirement.
Threshold Unit: It is the unit after which the user will get the benefit.
If it is distance-based, then the Threshold unit is km
If it is ride-based, then the threshold unit is a digit.
City Specific:
Admin can set the Reward points for specific cities only as the basis of his requirement.
Admin Dashboard>>Reward point>>Add City Specific Rewards
Name- Admin can set the Name for the Reward Point.
Amount- Admin can set the amount for that specific Rewards
Description: Admin can set the description for that Rewards.
Period: Admin can set Daily/Weekly as periods.
Based upon the periods if a user completed the specific threshold unit,he will get the rewards.
Type: Ride Based and Distance-Based. Admin can set as per his Requirement.
Threshold Unit:It is the unit after which the user will get the benefit.
If it is distance-based, then the Threshold unit is km
If it is ride-based, then the threshold unit is digit.
Then Admin dashboard>>Rewards
Rewards: Admin can add different types of Rewards for different points
Name: Admin can set the Rewards Name.
Quantity: Admin can set the number of quantities.
Cost: Admin can set the cost for this particular Reward.
Description: Admin can add description regarding the Rewards
Image: Admin can set the Image for the rewards.
Deliverable: Admin can set if the reward is deliverable or not.
NOTE: Admin can edit and deactivate the rewards, Reward points.
Redeemed Rewards:
Order Status: Confirmed
Delivered
Dispatched
App Side View
Reward Points : Users can view reward points over here and it will get added up according to values set over panel.
Note: Reward points gets updated at the End of the Day and not after every ride
Redeem Rewards : Users can redeem their points by buying products with their points in the redeem rewards tab.
Type of product - deliverable and non deliverable will be shown there.
After redeem the product needs to be picked or delivered by the admin according to the type selected.
App side screenshot
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