How to create Popup

1. After opening create popup we have to fill in all the details. 1. Select city: We can create the popup for a specific city. 2. Select Offering: In this option; we can create the Popup for MarketPlace as wellas for Rides. 3. Minimum App Version: We can mention the […]

How to add promo codes ?

Promo Code: The keyword which is to be entered by the Customer in order to redeem Coupon or Wallet Cash.  Max Number: It is the number of Customers who can use this Promo Code. Start Date: The starting date of the Promo Code.  End Date: The ending date of the Promo Code.  Validity: The number […]

How to add city wide ?

To create a City Wide Promo Code, go to Promotions > City Wide. Click on Add Promotions. Title: The title of the Promotion. Promo Type: A promotion can either be Location-Sensitive or Location-Insensitive.  In the case of Location-Sensitive, three more fields are enabled namely, Location Type, Request Radius and Location.  Location Type: This drop-down field has two options, namely Pick-up or Drop-off.  Pick-up means […]

How to add Dynamic Pricing

Customer Fare Factor: The factor by which the Customer Fare will be multiplied. For example, to multiply the fare by 1.5 times, enter 1.5 in this field. Driver Fare Factor: The factor by which the Driver Fare will be multiplied.  Customer Fare Factor Priority: To prioritise the Fare Factor if […]

How to give coupon using CSV ?

Following are the steps to fetch the User IDs:  Go to Analytics > Reports > User Details report.  Export the data with the download icon and choose CSV (You can filter the data before as per the requirement if you do not want to send messages to all the users)  Copy all the User IDs […]

How to set Ride Request Radius

Ride request radius is the distance between the origin of the ride request (Customer’s Location) to the entered distance up to which the request would go out to. For example, if the value is set to 4000, it means the ride request will go out to the Drivers who are […]

How to set the Fare structure

In order to set the Fares, the following fields need to be set based on the required Use Case: Base Fare: It is the Fixed Fare which is charged for the ride.  Minimum Fare: It is the minimum fare that will be charged for the ride. This is checked after calculating the […]

How to Edit Vehicle Set

Vehicle Set allows the Driver of one vehicle type to receive requests from other vehicle types. Please note: There should be vehicle types available in order to view vehicle type in the sets. Also, in the Drivers application, they need to choose whether they want to receive requests from other vehicle […]

How to Edit Vehicle Settings

The details that were filled out while creating the vehicle type can later be edited from this section. So here are the detailed explanations of each field:  Vehicle Name: It denotes the name of the vehicle. Display Order: It indicates the order in which the vehicle type will sequencing in the customer […]

Fare Structure

FARE STRUCTURE EXPLAINED  The detailed explanation of each field of Fare:  1. Base Fare: It is the Fixed Fare which is charged for the ride. (X)  2. Minimum Fare: It is the minimum fare that will be charged for the ride. (Y)  3. Threshold Distance : It is the distance after […]